shipping and returns
Let's be real, nobody likes shipping costs, even worse, complicated shipping costs depending on factors such as the weather, the way the moon is shining or your shoe size.
We keep it real with 2 simple shipping costs and FREE delivery on all orders over £30.
At the moment we only ship to mainland England, Scotland and Wales
Standard Shipping
Express Shipping
Can I return my order?
We hope you are happy with your order and love our Soda Folk products as much as we do. However, should you have a problem with your order or want to return your items, please email goodfolk@sodafolk.com within 28 days and he’ll help you get that arranged.
If you simply decide you no longer want your order, then it is your responsibility to return the items to us in good condition (we recommend using a courier). Once we have received your items in good condition, we will process your refund, please allow 7-10 days for this before contacting us about your refund.
Soda Folks definition of ‘good condition’ is in its original packaging and complete with no opened cans. As such all products must be returned in its original packaging and undamaged. All orders must be returned in full, meaning that individual cans cannot be returned to us.
If you have any queries regarding returns please email goodfolk@sodafolk.com
Our return address is; Ecommerce, Warehouse 3, Zone 2, Boughey Distribution Ltd, Wardle, Nantwich, Cheshire, CW5 6RS
Do I need to be in when my product is delivered?
No, you don’t! If you’re not available, you can ask for your soda to be left in a safe place, with the good folk who live next door or rearranged for another day.
Do you deliver abroad?
Not at the moment, though we’re working on it. We currently only deliver to mainland England, Scotland and Wales.